- Case type
- Ticket
- Priority
- Medium
- Phases
- 2
- Cases
- 7
A customer wants to change an order already placed. Owners review the phases with operations every quarter.
7 cases
| ID | Case | Assigned to | Phase · Assigned to | Operational role | Stage | Phase | Priority | Interventions | Correlated cases | Correlated documents | Roles | Due | Updated |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| SUP-27 | Demo: Order change / Alexandria branch opening | Karim Mansour | Karim Mansour | Initiator | New | 0/2 · Record the change asked for | Low | 1 open of 1 | — | — | Initiator | 6 Oct | |
| SUP-28 | Demo: Order change / Warehouse stock reconciliation | Lina Saleh | Maya Haddad | Editor | Investigating | 1/2 · Change the order | Medium | 1 open of 1 | — | — | Initiator | 7 Oct | |
| SUP-29 | Demo: Order change / Cairo seasonal promotion | Maya Haddad | Unassigned | - | Investigating | 2/2 | High | 1 open of 1 | — | — | Initiator | 8 Oct | |
| SUP-32 | Demo: Order change / Urgent cold-chain exception | Tariq Nasser | Unassigned | - | Investigating | 2/2 | Urgent | 2 open of 2 | — | — | Initiator | Tomorrow | |
| SUP-31 | Demo: Order change / Cancelled supplier replacement | Salma Farouk | Unassigned | - | Triaged | 2/2 | Low | 0 open of 1 | — | — | Initiator | Today | |
| SUP-30 | Demo: Order change / Completed October replenishment | Nour Adel | Unassigned | - | Investigating | 2/2 | Medium | 0 open of 1 | — | — | Initiator | Yesterday | |
| SUP-7 | Cannot change the delivery address after ordering | Salma Farouk | Unassigned | - | Duplicate | 1/2 | Low | — | — | — | — | — |