Work EngineRoots Solutions
Administration

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Work Cases

Requests

44 cases

Someone asks for access, a purchase, a refund or an exception; a reviewer decides.

44 cases

IDCaseModelAssigned toPhase · Assigned toOperational roleStagePhasePriorityInterventionsCorrelated casesCorrelated documentsRolesDueUpdated
REQ-15Demo: PO Release / Alexandria branch openingCM-2 PO ReleaseLina SalehLina SalehInitiatorSubmitted0/3 · Prepare the purchase ordersLow priorityLow2 open of 21—ReleaserReviewer6 Oct
REQ-21Demo: Refund request / Alexandria branch openingCM-8 Refund requestLina SalehLina SalehInitiatorSubmitted0/4 · Submit the requestLow priorityLow2 open of 2——ApproverReviewer6 Oct
REQ-27Demo: Access request / Alexandria branch openingCM-9 Access requestMaya HaddadMaya HaddadInitiatorSubmitted0/3 · Submit the requestLow priorityLow1 open of 1——Approver6 Oct
REQ-33Demo: Purchase request / Alexandria branch openingCM-10 Purchase requestNour AdelNour AdelInitiatorSubmitted0/3 · Submit the requestLow priorityLow1 open of 1——Approver6 Oct
REQ-9Demo: Daily Supplier Recommendations Release / Alexandria branch openingCM-1 Daily Supplier Recommendations ReleaseKarim MansourKarim MansourInitiatorSubmitted0/4 · Generate the recommendationsLow priorityLow3 open of 323ApproverException ReviewerReviewer6 Oct
REQ-11Demo: Daily Supplier Recommendations Release / Cairo seasonal promotionCM-1 Daily Supplier Recommendations ReleaseMaya HaddadMaya HaddadInitiatorIn review0/4 · Generate the recommendationsHigh priorityHigh4 open of 421ApproverException ReviewerReviewerYesterday
REQ-17Demo: PO Release / Cairo seasonal promotionCM-2 PO ReleaseNour AdelNour AdelInitiatorIn review0/3 · Prepare the purchase ordersHigh priorityHigh3 open of 31—ReleaserReviewerYesterday
REQ-23Demo: Refund request / Cairo seasonal promotionCM-8 Refund requestNour AdelNour AdelInitiatorIn review0/4 · Submit the requestHigh priorityHigh3 open of 3——ApproverReviewerYesterday
REQ-29Demo: Access request / Cairo seasonal promotionCM-9 Access requestSalma FaroukSalma FaroukInitiatorIn review0/3 · Submit the requestHigh priorityHigh2 open of 2——ApproverYesterday
REQ-35Demo: Purchase request / Cairo seasonal promotionCM-10 Purchase requestTariq NasserTariq NasserInitiatorIn review0/3 · Submit the requestHigh priorityHigh2 open of 2——ApproverYesterday
REQ-41Demo: Customer order delivery / Cairo seasonal promotionCM-11 Customer order deliveryKarim MansourKarim MansourInitiatorIn review0/5 · Place the orderHigh priorityHigh1 open of 1———Yesterday
REQ-7Daily Supplier Recommendations ReleaseCM-1 Daily Supplier Recommendations ReleaseMaya HaddadLina SalehInitiatorSubmitted0/4 · Generate the recommendationsHigh priorityHigh3 open of 322ApproverException ReviewerReviewerToday
REQ-8PO ReleaseCM-2 PO ReleaseKarim MansourKarim MansourInitiatorSubmitted0/3 · Prepare the purchase ordersMedium priorityMedium2 open of 21—ReleaserReviewer11 Oct
REQ-44Demo: Customer order delivery / Urgent cold-chain exceptionCM-11 Customer order deliveryNour AdelTariq NasserReleaserIn review2/5 · Pick up the parcelUrgent priorityUrgent————11 Oct
REQ-43Demo: Customer order delivery / Cancelled supplier replacementCM-11 Customer order deliveryMaya HaddadSalma FaroukReleaserAssigned2/5 · Pick up the parcelLow priorityLow————Tomorrow
REQ-42Demo: Customer order delivery / Completed October replenishmentCM-11 Customer order deliveryLina SalehUnassigned-Approved5/5Medium priorityMedium————Today
REQ-40Demo: Customer order delivery / Warehouse stock reconciliationCM-11 Customer order deliveryTariq NasserKarim MansourApproverIn review1/5 · Accept the orderMedium priorityMedium————7 Oct
REQ-39Demo: Customer order delivery / Alexandria branch openingCM-11 Customer order deliverySalma FaroukSalma FaroukInitiatorSubmitted0/5 · Place the orderLow priorityLow————6 Oct
REQ-38Demo: Purchase request / Urgent cold-chain exceptionCM-10 Purchase requestMaya HaddadSalma FaroukReleaserIn review2/3 · Place the orderUrgent priorityUrgent1 open of 1——Approver11 Oct
REQ-37Demo: Purchase request / Cancelled supplier replacementCM-10 Purchase requestLina SalehNour AdelReleaserAssigned2/3 · Place the orderLow priorityLow0 open of 1——ApproverTomorrow
REQ-36Demo: Purchase request / Completed October replenishmentCM-10 Purchase requestKarim MansourUnassigned-Approved3/3Medium priorityMedium0 open of 1——ApproverToday
REQ-34Demo: Purchase request / Warehouse stock reconciliationCM-10 Purchase requestSalma FaroukTariq NasserApproverIn review1/3 · Approve the purchaseMedium priorityMedium1 open of 1——Approver7 Oct
REQ-32Demo: Access request / Urgent cold-chain exceptionCM-9 Access requestLina SalehNour AdelReleaserIn review2/3 · Grant the accessUrgent priorityUrgent1 open of 1——Approver11 Oct
REQ-31Demo: Access request / Cancelled supplier replacementCM-9 Access requestKarim MansourMaya HaddadReleaserAssigned2/3 · Grant the accessLow priorityLow0 open of 1——ApproverTomorrow
REQ-30Demo: Access request / Completed October replenishmentCM-9 Access requestTariq NasserUnassigned-Approved3/3Medium priorityMedium0 open of 1——ApproverToday
REQ-28Demo: Access request / Warehouse stock reconciliationCM-9 Access requestNour AdelSalma FaroukApproverIn review1/3 · Approve the accessMedium priorityMedium1 open of 1——Approver7 Oct
REQ-26Demo: Refund request / Urgent cold-chain exceptionCM-8 Refund requestKarim MansourMaya HaddadApproverIn review2/4 · Approve the refundUrgent priorityUrgent2 open of 2——ApproverReviewer11 Oct
REQ-25Demo: Refund request / Cancelled supplier replacementCM-8 Refund requestTariq NasserLina SalehApproverAssigned2/4 · Approve the refundLow priorityLow0 open of 2——ApproverReviewerTomorrow
REQ-24Demo: Refund request / Completed October replenishmentCM-8 Refund requestSalma FaroukUnassigned-Approved4/4Medium priorityMedium0 open of 2——ApproverReviewerToday
REQ-22Demo: Refund request / Warehouse stock reconciliationCM-8 Refund requestMaya HaddadNour AdelReviewerIn review1/4 · Check it against the policyMedium priorityMedium2 open of 2——ApproverReviewer7 Oct
REQ-20Demo: PO Release / Urgent cold-chain exceptionCM-2 PO ReleaseKarim MansourMaya HaddadReleaserIn review2/3 · Release the purchase ordersUrgent priorityUrgent2 open of 21—ReleaserReviewer11 Oct
REQ-19Demo: PO Release / Cancelled supplier replacementCM-2 PO ReleaseTariq NasserLina SalehReleaserAssigned2/3 · Release the purchase ordersLow priorityLow0 open of 21—ReleaserReviewerTomorrow
REQ-18Demo: PO Release / Completed October replenishmentCM-2 PO ReleaseSalma FaroukUnassigned-Approved3/3Medium priorityMedium0 open of 21—ReleaserReviewerToday
REQ-16Demo: PO Release / Warehouse stock reconciliationCM-2 PO ReleaseMaya HaddadNour AdelReviewerIn review1/3 · Check supplier terms and limitsMedium priorityMedium2 open of 21—ReleaserReviewer7 Oct
REQ-14Demo: Daily Supplier Recommendations Release / Urgent cold-chain exceptionCM-1 Daily Supplier Recommendations ReleaseTariq NasserLina SalehApproverIn review2/4 · Approve the recommendationsUrgent priorityUrgent3 open of 322ApproverException ReviewerReviewer11 Oct
REQ-13Demo: Daily Supplier Recommendations Release / Cancelled supplier replacementCM-1 Daily Supplier Recommendations ReleaseSalma FaroukKarim MansourApproverAssigned2/4 · Approve the recommendationsLow priorityLow0 open of 321ApproverException ReviewerReviewerTomorrow
REQ-12Demo: Daily Supplier Recommendations Release / Completed October replenishmentCM-1 Daily Supplier Recommendations ReleaseNour AdelUnassigned-Approved4/4Medium priorityMedium0 open of 323ApproverException ReviewerReviewerToday
REQ-10Demo: Daily Supplier Recommendations Release / Warehouse stock reconciliationCM-1 Daily Supplier Recommendations ReleaseLina SalehMaya HaddadEditorIn review1/4 · Adjust quantities and suppliersMedium priorityMedium3 open of 321ApproverException ReviewerReviewer7 Oct
REQ-6Temporary administrator rights for the migration weekendCM-9 Access requestTariq NasserUnassigned-Canceled1/3High priorityHigh—————
REQ-5Refund of a duplicated subscription chargeCM-8 Refund requestMaya HaddadUnassigned-Rejected4/4Medium priorityMedium—————
REQ-4Exception to the 30 day return windowCM-8 Refund requestTariq NasserUnassigned-Approved4/4Low priorityLow—————
REQ-3Purchase two test devices for the mobile teamCM-10 Purchase requestMaya HaddadTariq NasserInitiatorSubmitted0/3 · Submit the requestMedium priorityMedium————15 Oct
REQ-2Access to the production analytics dashboardCM-9 Access requestKarim MansourNour AdelApproverAssigned1/3 · Approve the accessMedium priorityMedium1 open of 1——Approver12 Oct
REQ-1Refund for a damaged shipment of 40 chairsCM-8 Refund requestMaya HaddadSalma FaroukReviewerIn review1/4 · Check it against the policyHigh priorityHigh2 open of 2——ReviewerToday