- User type
- Admin
- Model
- CM-5 Payment problem
- Screens
- 3 / 3
- Participants
- 9
Follows every case of the model from start to end.
Loading model versions…
| Participant | Role | Case | Screen now | Phase | Stage |
|---|---|---|---|---|---|
| Admin | SUP-1 Card payment declined at checkout for returning customers | Phase 2 of 3 | Investigating | ||
| Admin | SUP-20 Demo: Payment problem / Urgent cold-chain exception | Phase 3 of 3 | Investigating | ||
| Admin | SUP-19 Demo: Payment problem / Cancelled supplier replacement | Phase 3 of 3 | Triaged | ||
| Admin | SUP-18 Demo: Payment problem / Completed October replenishment | All phases done | Investigating | ||
| Admin | SUP-17 Demo: Payment problem / Cairo seasonal promotion | Phase 3 of 3 | Investigating | ||
| Admin | SUP-16 Demo: Payment problem / Warehouse stock reconciliation | Phase 2 of 3 | Investigating | ||
| Admin | SUP-15 Demo: Payment problem / Alexandria branch opening | Phase 1 of 3 | New | ||
| Admin | SUP-6 Refund shown as pending for ten days | All phases done | Solved | ||
| Admin | SUP-2 Invoice PDF shows the wrong tax rate for Egypt | Phase 2 of 3 | Waiting on customer |