2FHMB9T4AssignmentBacklog
Paused workTIME-16 · Try the controls · Tariq Nasser
Reviewer1 · Timed review
User · Tariq NasserManually assigned · by Tariq NasserTariq NasserYesterday
25 interventions
A piece of work given to a person, a role or a group to carry out.
Backlog
64%16
USX3R2Z6AssignmentBacklog
Paused workTIME-13 · Try the controls · Salma Farouk
Reviewer1 · Timed review
User · Salma FaroukManually assigned · by Salma FaroukSalma FaroukYesterday
DGMRVP32AssignmentBacklog
Paused workTIME-10 · Try the controls · Nour Adel
Reviewer1 · Timed review
User · Nour AdelManually assigned · by Nour AdelNour AdelYesterday
QSEF7Z8RAssignmentBacklog
Paused workTIME-7 · Try the controls · Maya Haddad
Reviewer1 · Timed review
User · Maya HaddadManually assigned · by Maya HaddadMaya HaddadYesterday
JD7K39JXAssignmentBacklog
Paused workTIME-4 · Try the controls · Lina Saleh
Reviewer1 · Timed review
User · Lina SalehManually assigned · by Lina SalehLina SalehYesterday
2VYZSU2HAssignmentBacklog
Paused workTIME-1 · Try the controls · Karim Mansour
Reviewer1 · Timed review
User · Karim MansourDelegated · by Karim MansourDelegatedSalma FaroukYesterday
43P4V5T8AssignmentBacklog
Approve or reject the refund amount before the decision.REQ-41 · Demo: Customer order delivery / Cairo seasonal promotion
1 · Place the order
Role · Team leadEscalated · rule “Team lead after two hours unanswered”Escalated, level 2Team lead
YFU6DSFBAssignmentBacklog
Approve or reject the refund amount before the decision.REQ-35 · Demo: Purchase request / Cairo seasonal promotion
1 · Submit the request
Role · Team leadEscalated · rule “Team lead after two hours unanswered”Escalated, level 2Team lead
WG3BZPKCAssignmentBacklog
Approve or reject the refund amount before the decision.REQ-29 · Demo: Access request / Cairo seasonal promotion
1 · Submit the request
Role · Team leadEscalated · rule “Team lead after two hours unanswered”Escalated, level 2Team lead
4SABMWSKAssignmentBacklog
Approve or reject the refund amount before the decision.REQ-23 · Demo: Refund request / Cairo seasonal promotion
1 · Submit the request
Role · Team leadEscalated · rule “Team lead after two hours unanswered”Escalated, level 2Team lead
LPHU65LEAssignmentBacklog
Defect reproduction / Urgent cold-chain exceptionSUP-26 · Demo: Application defect / Urgent cold-chain exception
Editor3 · Check the fix
Role · Team leadEscalated · rule “Team lead when urgent”Escalated, level 3Team leadToday
RSVD5GJ2AssignmentBacklog
Defect reproduction / Cairo seasonal promotionSUP-23 · Demo: Application defect / Cairo seasonal promotion
Editor3 · Check the fix
Group · Support tier 2Escalated · rule “Tier 2 after an hour unanswered”Escalated, level 2Support tier 2Today
JUVVSPAGAssignmentBacklog
Defect reproduction / Alexandria branch openingSUP-21 · Demo: Application defect / Alexandria branch opening
Editor1 · Record the defect
User · Karim MansourEscalated · rule “Back to tier 1 when no longer high”DelegatedSalma FaroukToday
C45LL8QZAssignmentBacklog
Approve or reject the refund amount before the decision.REQ-17 · Demo: PO Release / Cairo seasonal promotion
1 · Prepare the purchase orders
Role · Team leadEscalated · rule “Team lead after two hours unanswered”Escalated, level 2Team lead
HEMPERUGAssignmentBacklog
Approve or reject the refund amount before the decision.REQ-11 · Demo: Daily Supplier Recommendations Release / Cairo seasonal promotion
1 · Generate the recommendations
Role · Team leadEscalated · rule “Team lead after two hours unanswered”Escalated, level 2Team lead
GV3ULE6WAssignmentBacklog
Android crash reproductionSUP-4 · Mobile application crashes when opening order history
Editor1 · Record the defect
Group · Support tier 2Escalated · rule “Tier 2 after an hour unanswered”Escalated, level 2Support tier 2Today
In progress
4%1
7UNVP43GAssignmentIn progress
Defect reproduction / Warehouse stock reconciliationSUP-22 · Demo: Application defect / Warehouse stock reconciliation
Editor2 · Fix it or hand it over
User · Karim MansourDelegated · by Karim MansourDelegatedSalma FaroukToday
Ended
32%8
Completed1
7UQXAPEDAssignmentCompleted
Defect reproduction / Completed October replenishmentSUP-24 · Demo: Application defect / Completed October replenishment
Editor
User · Karim MansourDelegated · by Maya HaddadDelegatedSalma Farouk
Declined0
No interventions here.
Withdrawn7
PDS3JX8DAssignmentWithdrawn
Defect reproduction / Cancelled supplier replacementSUP-25 · Demo: Application defect / Cancelled supplier replacement
Editor3 · Check the fix
User · Karim MansourDelegated · by Nour AdelDelegatedSalma Farouk
FDRFVQSJAssignmentWithdrawn
Expired taskTIME-1 · Try the controls · Karim Mansour
Reviewer1 · Timed review
User · Karim MansourDelegated · by Karim MansourDelegatedSalma Farouk
MRHQUNW2AssignmentWithdrawn
Expired taskTIME-4 · Try the controls · Lina Saleh
Reviewer1 · Timed review
User · Lina SalehManually assigned · by Lina SalehLina Saleh
GCM7LPCMAssignmentWithdrawn
Expired taskTIME-7 · Try the controls · Maya Haddad
Reviewer1 · Timed review
User · Maya HaddadManually assigned · by Maya HaddadMaya Haddad
RQ7WV4X3AssignmentWithdrawn
Expired taskTIME-10 · Try the controls · Nour Adel
Reviewer1 · Timed review
User · Nour AdelManually assigned · by Nour AdelNour Adel
TGA5R8JMAssignmentWithdrawn
Expired taskTIME-13 · Try the controls · Salma Farouk
Reviewer1 · Timed review
User · Salma FaroukManually assigned · by Salma FaroukSalma Farouk
PZM4P66MAssignmentWithdrawn
Expired taskTIME-16 · Try the controls · Tariq Nasser
Reviewer1 · Timed review
User · Tariq NasserManually assigned · by Tariq NasserTariq Nasser