User type
- User flow models
- 1 model
- Participants
- 9
- Screens
- 2
Approves the refund and pays it.
| ID | User flow models | Case type | Screens | Participants |
|---|---|---|---|---|
| CM-8 | Refund request | Request | 2 | 9 |
| Participant | Role | Case | Screen now | Phase | Stage |
|---|---|---|---|---|---|
| Finance | REQ-21 Demo: Refund request / Alexandria branch opening | Phase 1 of 4 | Submitted | ||
| Finance | REQ-23 Demo: Refund request / Cairo seasonal promotion | Phase 1 of 4 | In review | ||
| Finance | REQ-26 Demo: Refund request / Urgent cold-chain exception | Phase 3 of 4 | In review | ||
| Finance | REQ-25 Demo: Refund request / Cancelled supplier replacement | Phase 3 of 4 | Assigned | ||
| Finance | REQ-24 Demo: Refund request / Completed October replenishment | All phases done | Approved | ||
| Finance | REQ-22 Demo: Refund request / Warehouse stock reconciliation | Phase 2 of 4 | In review | ||
| Finance | REQ-5 Refund of a duplicated subscription charge | All phases done | Rejected | ||
| Finance | REQ-4 Exception to the 30 day return window | All phases done | Approved | ||
| Finance | REQ-1 Refund for a damaged shipment of 40 chairs | Phase 2 of 4 | In review |