Coastal Fresh Markets Outside the organization REQ-21 Demo: Refund request / Alexandria branch opening Refund requested Phase 1 of 4 Submitted Lina Saleh REQ-21 Demo: Refund request / Alexandria branch opening New refund request Phase 1 of 4 Submitted Maya Haddad REQ-21 Demo: Refund request / Alexandria branch opening No active screen Phase 1 of 4 Submitted Nour Adel REQ-21 Demo: Refund request / Alexandria branch opening Submit the request Phase 1 of 4 Submitted Karim Mansour REQ-33 Demo: Purchase request / Alexandria branch opening Request sent Phase 1 of 3 Submitted Lina Saleh REQ-33 Demo: Purchase request / Alexandria branch opening No active screen Phase 1 of 3 Submitted Nile Supplies Outside the organization REQ-33 Demo: Purchase request / Alexandria branch opening No active screen Phase 1 of 3 Submitted Nour Adel REQ-33 Demo: Purchase request / Alexandria branch opening Submit the request Phase 1 of 3 Submitted Karim Mansour REQ-9 Demo: Daily Supplier Recommendations Release / Alexandria branch opening Recommendations are being generated Phase 1 of 4 Submitted Nile Supplies Outside the organization REQ-9 Demo: Daily Supplier Recommendations Release / Alexandria branch opening No active screen Phase 1 of 4 Submitted Maya Haddad REQ-9 Demo: Daily Supplier Recommendations Release / Alexandria branch opening Stock position requested Phase 1 of 4 Submitted Nour Adel REQ-9 Demo: Daily Supplier Recommendations Release / Alexandria branch opening Generate the recommendations Phase 1 of 4 Submitted Maya Haddad REQ-11 Demo: Daily Supplier Recommendations Release / Cairo seasonal promotion Recommendations are being generated Phase 1 of 4 In review Harbor Wholesale Outside the organization REQ-11 Demo: Daily Supplier Recommendations Release / Cairo seasonal promotion No active screen Phase 1 of 4 In review Salma Farouk REQ-11 Demo: Daily Supplier Recommendations Release / Cairo seasonal promotion Stock position requested Phase 1 of 4 In review Tariq Nasser REQ-11 Demo: Daily Supplier Recommendations Release / Cairo seasonal promotion Generate the recommendations Phase 1 of 4 In review Delta Grocers Outside the organization REQ-23 Demo: Refund request / Cairo seasonal promotion Refund requested Phase 1 of 4 In review Nour Adel REQ-23 Demo: Refund request / Cairo seasonal promotion New refund request Phase 1 of 4 In review Salma Farouk REQ-23 Demo: Refund request / Cairo seasonal promotion No active screen Phase 1 of 4 In review Tariq Nasser REQ-23 Demo: Refund request / Cairo seasonal promotion Submit the request Phase 1 of 4 In review Maya Haddad REQ-35 Demo: Purchase request / Cairo seasonal promotion Request sent Phase 1 of 3 In review Nour Adel REQ-35 Demo: Purchase request / Cairo seasonal promotion No active screen Phase 1 of 3 In review Harbor Wholesale Outside the organization REQ-35 Demo: Purchase request / Cairo seasonal promotion No active screen Phase 1 of 3 In review Tariq Nasser REQ-35 Demo: Purchase request / Cairo seasonal promotion Submit the request Phase 1 of 3 In review Delta Grocers Outside the organization REQ-41 Demo: Customer order delivery / Cairo seasonal promotion Order placed Phase 1 of 5 In review Nour Adel REQ-41 Demo: Customer order delivery / Cairo seasonal promotion New order request Phase 1 of 5 In review Salma Farouk REQ-41 Demo: Customer order delivery / Cairo seasonal promotion No active screen Phase 1 of 5 In review Tariq Nasser REQ-41 Demo: Customer order delivery / Cairo seasonal promotion Place the order Phase 1 of 5 In review Karim Mansour REQ-7 Daily Supplier Recommendations Release Recommendations are being generated Phase 1 of 4 Submitted Nile Supplies Outside the organization REQ-7 Daily Supplier Recommendations Release No active screen Phase 1 of 4 Submitted Maya Haddad REQ-7 Daily Supplier Recommendations Release Stock position requested Phase 1 of 4 Submitted Nour Adel REQ-7 Daily Supplier Recommendations Release Generate the recommendations Phase 1 of 4 Submitted Delta Outfitters Outside the organization SUP-1 Card payment declined at checkout for returning customers We are checking your payment Phase 2 of 3 Investigating Lina Saleh SUP-1 Card payment declined at checkout for returning customers With the payments team Phase 2 of 3 Investigating Maya Haddad SUP-1 Card payment declined at checkout for returning customers Investigate the payment Phase 2 of 3 Investigating Nour Adel SUP-1 Card payment declined at checkout for returning customers Investigate the payment Phase 2 of 3 Investigating Tariq Nasser TSK-23 Demo: Content update / Urgent cold-chain exception Published Phase 3 of 3 In progress Karim Mansour TSK-23 Demo: Content update / Urgent cold-chain exception Review closed Phase 3 of 3 In progress Lina Saleh TSK-23 Demo: Content update / Urgent cold-chain exception Publish it Phase 3 of 3 In progress Maya Haddad TSK-23 Demo: Content update / Urgent cold-chain exception Publish it Phase 3 of 3 In progress Salma Farouk TSK-22 Demo: Content update / Cancelled supplier replacement Published Phase 3 of 3 Accepted Tariq Nasser TSK-22 Demo: Content update / Cancelled supplier replacement Review closed Phase 3 of 3 Accepted Karim Mansour TSK-22 Demo: Content update / Cancelled supplier replacement Publish it Phase 3 of 3 Accepted Lina Saleh TSK-22 Demo: Content update / Cancelled supplier replacement Publish it Phase 3 of 3 Accepted Nour Adel TSK-21 Demo: Content update / Completed October replenishment Published All phases done Approved Salma Farouk TSK-21 Demo: Content update / Completed October replenishment Review closed All phases done Approved Tariq Nasser TSK-21 Demo: Content update / Completed October replenishment Publish it All phases done Approved Karim Mansour TSK-21 Demo: Content update / Completed October replenishment Publish it All phases done Approved Maya Haddad TSK-20 Demo: Content update / Cairo seasonal promotion Published Phase 3 of 3 In progress Nour Adel TSK-20 Demo: Content update / Cairo seasonal promotion Review closed Phase 3 of 3 In progress Salma Farouk TSK-20 Demo: Content update / Cairo seasonal promotion Publish it Phase 3 of 3 In progress Tariq Nasser TSK-20 Demo: Content update / Cairo seasonal promotion Publish it Phase 3 of 3 In progress Lina Saleh TSK-19 Demo: Content update / Warehouse stock reconciliation In review Phase 2 of 3 In progress Maya Haddad TSK-19 Demo: Content update / Warehouse stock reconciliation Review both languages Phase 2 of 3 In progress Nour Adel TSK-19 Demo: Content update / Warehouse stock reconciliation Coming for publishing Phase 2 of 3 In progress Salma Farouk TSK-19 Demo: Content update / Warehouse stock reconciliation Review it in both languages Phase 2 of 3 In progress Karim Mansour TSK-18 Demo: Content update / Alexandria branch opening Write the content Phase 1 of 3 Backlog Lina Saleh TSK-18 Demo: Content update / Alexandria branch opening No active screen Phase 1 of 3 Backlog Maya Haddad TSK-18 Demo: Content update / Alexandria branch opening No active screen Phase 1 of 3 Backlog Nour Adel TSK-18 Demo: Content update / Alexandria branch opening Draft the content Phase 1 of 3 Backlog Coastal Fresh Markets Outside the organization REQ-44 Demo: Customer order delivery / Urgent cold-chain exception Picked up by the courier Phase 3 of 5 In review Karim Mansour REQ-44 Demo: Customer order delivery / Urgent cold-chain exception Handed to the courier Phase 3 of 5 In review Lina Saleh REQ-44 Demo: Customer order delivery / Urgent cold-chain exception Pickup assigned Phase 3 of 5 In review Maya Haddad REQ-44 Demo: Customer order delivery / Urgent cold-chain exception Pick up the parcel Phase 3 of 5 In review Cairo Retail Group Outside the organization REQ-43 Demo: Customer order delivery / Cancelled supplier replacement Picked up by the courier Phase 3 of 5 Assigned Tariq Nasser REQ-43 Demo: Customer order delivery / Cancelled supplier replacement Handed to the courier Phase 3 of 5 Assigned Karim Mansour REQ-43 Demo: Customer order delivery / Cancelled supplier replacement Pickup assigned Phase 3 of 5 Assigned Lina Saleh REQ-43 Demo: Customer order delivery / Cancelled supplier replacement Pick up the parcel Phase 3 of 5 Assigned Omar Fathy Outside the organization REQ-42 Demo: Customer order delivery / Completed October replenishment Delivered All phases done Approved Salma Farouk REQ-42 Demo: Customer order delivery / Completed October replenishment Order completed All phases done Approved Tariq Nasser REQ-42 Demo: Customer order delivery / Completed October replenishment Delivery done All phases done Approved Karim Mansour REQ-42 Demo: Customer order delivery / Completed October replenishment Confirm the delivery All phases done Approved Nour Hassan Outside the organization REQ-40 Demo: Customer order delivery / Warehouse stock reconciliation Order confirmed by the seller Phase 2 of 5 In review Maya Haddad REQ-40 Demo: Customer order delivery / Warehouse stock reconciliation Prepare the parcel Phase 2 of 5 In review Nour Adel REQ-40 Demo: Customer order delivery / Warehouse stock reconciliation No active screen Phase 2 of 5 In review Salma Farouk REQ-40 Demo: Customer order delivery / Warehouse stock reconciliation Accept the order Phase 2 of 5 In review Coastal Fresh Markets Outside the organization REQ-39 Demo: Customer order delivery / Alexandria branch opening Order placed Phase 1 of 5 Submitted Lina Saleh REQ-39 Demo: Customer order delivery / Alexandria branch opening New order request Phase 1 of 5 Submitted Maya Haddad REQ-39 Demo: Customer order delivery / Alexandria branch opening No active screen Phase 1 of 5 Submitted Nour Adel REQ-39 Demo: Customer order delivery / Alexandria branch opening Place the order Phase 1 of 5 Submitted Tariq Nasser REQ-38 Demo: Purchase request / Urgent cold-chain exception Order placed Phase 3 of 3 In review Karim Mansour REQ-38 Demo: Purchase request / Urgent cold-chain exception Purchase approved Phase 3 of 3 In review Harbor Wholesale Outside the organization REQ-38 Demo: Purchase request / Urgent cold-chain exception New order received Phase 3 of 3 In review Maya Haddad REQ-38 Demo: Purchase request / Urgent cold-chain exception Place the order Phase 3 of 3 In review Salma Farouk REQ-37 Demo: Purchase request / Cancelled supplier replacement Order placed Phase 3 of 3 Assigned Tariq Nasser REQ-37 Demo: Purchase request / Cancelled supplier replacement Purchase approved Phase 3 of 3 Assigned Delta Packaging Outside the organization REQ-37 Demo: Purchase request / Cancelled supplier replacement New order received Phase 3 of 3 Assigned Lina Saleh REQ-37 Demo: Purchase request / Cancelled supplier replacement Place the order Phase 3 of 3 Assigned Nour Adel REQ-36 Demo: Purchase request / Completed October replenishment Order placed All phases done Approved Salma Farouk REQ-36 Demo: Purchase request / Completed October replenishment Purchase approved All phases done Approved Nile Supplies Outside the organization REQ-36 Demo: Purchase request / Completed October replenishment New order received All phases done Approved Karim Mansour REQ-36 Demo: Purchase request / Completed October replenishment Place the order All phases done Approved Lina Saleh REQ-34 Demo: Purchase request / Warehouse stock reconciliation Waiting for approval Phase 2 of 3 In review Maya Haddad REQ-34 Demo: Purchase request / Warehouse stock reconciliation Purchase to approve Phase 2 of 3 In review Delta Packaging Outside the organization REQ-34 Demo: Purchase request / Warehouse stock reconciliation No active screen Phase 2 of 3 In review Salma Farouk REQ-34 Demo: Purchase request / Warehouse stock reconciliation Approve the purchase Phase 2 of 3 In review Coastal Fresh Markets Outside the organization REQ-26 Demo: Refund request / Urgent cold-chain exception Refund approved Phase 3 of 4 In review Karim Mansour REQ-26 Demo: Refund request / Urgent cold-chain exception With finance for approval Phase 3 of 4 In review Lina Saleh REQ-26 Demo: Refund request / Urgent cold-chain exception Refund to approve Phase 3 of 4 In review Maya Haddad REQ-26 Demo: Refund request / Urgent cold-chain exception Approve the refund Phase 3 of 4 In review Cairo Retail Group Outside the organization REQ-25 Demo: Refund request / Cancelled supplier replacement Refund approved Phase 3 of 4 Assigned Tariq Nasser REQ-25 Demo: Refund request / Cancelled supplier replacement With finance for approval Phase 3 of 4 Assigned Karim Mansour REQ-25 Demo: Refund request / Cancelled supplier replacement Refund to approve Phase 3 of 4 Assigned Lina Saleh REQ-25 Demo: Refund request / Cancelled supplier replacement Approve the refund Phase 3 of 4 Assigned Omar Fathy Outside the organization REQ-24 Demo: Refund request / Completed October replenishment Refund paid All phases done Approved Salma Farouk REQ-24 Demo: Refund request / Completed October replenishment Refund closed All phases done Approved Tariq Nasser REQ-24 Demo: Refund request / Completed October replenishment Pay the refund All phases done Approved Karim Mansour REQ-24 Demo: Refund request / Completed October replenishment Pay the refund All phases done Approved Nour Hassan Outside the organization REQ-22 Demo: Refund request / Warehouse stock reconciliation We are checking your refund Phase 2 of 4 In review Maya Haddad REQ-22 Demo: Refund request / Warehouse stock reconciliation Check it against the policy Phase 2 of 4 In review Nour Adel REQ-22 Demo: Refund request / Warehouse stock reconciliation No active screen Phase 2 of 4 In review Salma Farouk REQ-22 Demo: Refund request / Warehouse stock reconciliation Check it against the policy Phase 2 of 4 In review Customer: Upper Egypt Foods Outside the organization SUP-20 Demo: Payment problem / Urgent cold-chain exception Your payment is sorted Phase 3 of 3 Investigating Karim Mansour SUP-20 Demo: Payment problem / Urgent cold-chain exception Confirm with the customer Phase 3 of 3 Investigating Lina Saleh SUP-20 Demo: Payment problem / Urgent cold-chain exception Correction made Phase 3 of 3 Investigating Maya Haddad SUP-20 Demo: Payment problem / Urgent cold-chain exception Confirm the solution with the customer Phase 3 of 3 Investigating Customer: Harbor Logistics Outside the organization SUP-19 Demo: Payment problem / Cancelled supplier replacement Your payment is sorted Phase 3 of 3 Triaged Tariq Nasser SUP-19 Demo: Payment problem / Cancelled supplier replacement Confirm with the customer Phase 3 of 3 Triaged Karim Mansour SUP-19 Demo: Payment problem / Cancelled supplier replacement Correction made Phase 3 of 3 Triaged Lina Saleh SUP-19 Demo: Payment problem / Cancelled supplier replacement Confirm the solution with the customer Phase 3 of 3 Triaged Customer: Nile Fresh Markets Outside the organization SUP-18 Demo: Payment problem / Completed October replenishment Your payment is sorted All phases done Investigating Salma Farouk SUP-18 Demo: Payment problem / Completed October replenishment Confirm with the customer All phases done Investigating Tariq Nasser SUP-18 Demo: Payment problem / Completed October replenishment Correction made All phases done Investigating Karim Mansour SUP-18 Demo: Payment problem / Completed October replenishment Confirm the solution with the customer All phases done Investigating Customer: Cairo Retail Group Outside the organization SUP-17 Demo: Payment problem / Cairo seasonal promotion Your payment is sorted Phase 3 of 3 Investigating Nour Adel SUP-17 Demo: Payment problem / Cairo seasonal promotion Confirm with the customer Phase 3 of 3 Investigating Salma Farouk SUP-17 Demo: Payment problem / Cairo seasonal promotion Correction made Phase 3 of 3 Investigating Tariq Nasser SUP-17 Demo: Payment problem / Cairo seasonal promotion Confirm the solution with the customer Phase 3 of 3 Investigating Customer: Delta Distribution Outside the organization SUP-16 Demo: Payment problem / Warehouse stock reconciliation We are checking your payment Phase 2 of 3 Investigating Maya Haddad SUP-16 Demo: Payment problem / Warehouse stock reconciliation With the payments team Phase 2 of 3 Investigating Nour Adel SUP-16 Demo: Payment problem / Warehouse stock reconciliation Investigate the payment Phase 2 of 3 Investigating Salma Farouk SUP-16 Demo: Payment problem / Warehouse stock reconciliation Investigate the payment Phase 2 of 3 Investigating Customer: Coastal Fresh Markets Outside the organization SUP-15 Demo: Payment problem / Alexandria branch opening We received your report Phase 1 of 3 New Lina Saleh SUP-15 Demo: Payment problem / Alexandria branch opening New payment problem Phase 1 of 3 New Maya Haddad SUP-15 Demo: Payment problem / Alexandria branch opening No active screen Phase 1 of 3 New Nour Adel SUP-15 Demo: Payment problem / Alexandria branch opening Record the problem Phase 1 of 3 New Tariq Nasser REQ-14 Demo: Daily Supplier Recommendations Release / Urgent cold-chain exception Waiting for approval Phase 3 of 4 In review Harbor Wholesale Outside the organization REQ-14 Demo: Daily Supplier Recommendations Release / Urgent cold-chain exception An order is coming Phase 3 of 4 In review Lina Saleh REQ-14 Demo: Daily Supplier Recommendations Release / Urgent cold-chain exception Stock position requested Phase 3 of 4 In review Maya Haddad REQ-14 Demo: Daily Supplier Recommendations Release / Urgent cold-chain exception Approve the recommendations Phase 3 of 4 In review Salma Farouk REQ-13 Demo: Daily Supplier Recommendations Release / Cancelled supplier replacement Waiting for approval Phase 3 of 4 Assigned Delta Packaging Outside the organization REQ-13 Demo: Daily Supplier Recommendations Release / Cancelled supplier replacement An order is coming Phase 3 of 4 Assigned Karim Mansour REQ-13 Demo: Daily Supplier Recommendations Release / Cancelled supplier replacement Stock position requested Phase 3 of 4 Assigned Lina Saleh REQ-13 Demo: Daily Supplier Recommendations Release / Cancelled supplier replacement Approve the recommendations Phase 3 of 4 Assigned Nour Adel REQ-12 Demo: Daily Supplier Recommendations Release / Completed October replenishment Released to purchasing All phases done Approved Nile Supplies Outside the organization REQ-12 Demo: Daily Supplier Recommendations Release / Completed October replenishment New purchase order All phases done Approved Tariq Nasser REQ-12 Demo: Daily Supplier Recommendations Release / Completed October replenishment Expect incoming deliveries All phases done Approved Karim Mansour REQ-12 Demo: Daily Supplier Recommendations Release / Completed October replenishment Release to purchasing All phases done Approved Lina Saleh REQ-10 Demo: Daily Supplier Recommendations Release / Warehouse stock reconciliation Adjust the quantities Phase 2 of 4 In review Delta Packaging Outside the organization REQ-10 Demo: Daily Supplier Recommendations Release / Warehouse stock reconciliation No active screen Phase 2 of 4 In review Nour Adel REQ-10 Demo: Daily Supplier Recommendations Release / Warehouse stock reconciliation Stock position requested Phase 2 of 4 In review Salma Farouk REQ-10 Demo: Daily Supplier Recommendations Release / Warehouse stock reconciliation Adjust quantities and suppliers Phase 2 of 4 In review Maya Haddad TSK-3 Collect screenshots for the help centre article Write the content Phase 1 of 3 Backlog Nour Adel TSK-3 Collect screenshots for the help centre article No active screen Phase 1 of 3 Backlog Salma Farouk TSK-3 Collect screenshots for the help centre article No active screen Phase 1 of 3 Backlog Tariq Nasser TSK-3 Collect screenshots for the help centre article Draft the content Phase 1 of 3 Backlog Lina Saleh TSK-2 Draft the final quality pass checklist Write the content Phase 1 of 3 Backlog Maya Haddad TSK-2 Draft the final quality pass checklist No active screen Phase 1 of 3 Backlog Nour Adel TSK-2 Draft the final quality pass checklist No active screen Phase 1 of 3 Backlog Salma Farouk TSK-2 Draft the final quality pass checklist Draft the content Phase 1 of 3 Backlog Karim Mansour TSK-1 Tighten legal copy for the launch page Write the content Phase 1 of 3 Backlog Lina Saleh TSK-1 Tighten legal copy for the launch page No active screen Phase 1 of 3 Backlog Maya Haddad TSK-1 Tighten legal copy for the launch page No active screen Phase 1 of 3 Backlog Nour Adel TSK-1 Tighten legal copy for the launch page Draft the content Phase 1 of 3 Backlog Delta Grocers Outside the organization REQ-5 Refund of a duplicated subscription charge Refund paid All phases done Rejected Nour Adel REQ-5 Refund of a duplicated subscription charge Refund closed All phases done Rejected Salma Farouk REQ-5 Refund of a duplicated subscription charge Pay the refund All phases done Rejected Tariq Nasser REQ-5 Refund of a duplicated subscription charge Pay the refund All phases done Rejected Nour Hassan Outside the organization REQ-4 Exception to the 30 day return window Refund paid All phases done Approved Maya Haddad REQ-4 Exception to the 30 day return window Refund closed All phases done Approved Nour Adel REQ-4 Exception to the 30 day return window Pay the refund All phases done Approved Salma Farouk REQ-4 Exception to the 30 day return window Pay the refund All phases done Approved Karim Mansour REQ-3 Purchase two test devices for the mobile team Request sent Phase 1 of 3 Submitted Lina Saleh REQ-3 Purchase two test devices for the mobile team No active screen Phase 1 of 3 Submitted Nile Supplies Outside the organization REQ-3 Purchase two test devices for the mobile team No active screen Phase 1 of 3 Submitted Nour Adel REQ-3 Purchase two test devices for the mobile team Submit the request Phase 1 of 3 Submitted Coastal Fresh Markets Outside the organization REQ-1 Refund for a damaged shipment of 40 chairs We are checking your refund Phase 2 of 4 In review Lina Saleh REQ-1 Refund for a damaged shipment of 40 chairs Check it against the policy Phase 2 of 4 In review Maya Haddad REQ-1 Refund for a damaged shipment of 40 chairs No active screen Phase 2 of 4 In review Nour Adel REQ-1 Refund for a damaged shipment of 40 chairs Check it against the policy Phase 2 of 4 In review Amal Hassan Outside the organization SUP-6 Refund shown as pending for ten days Your payment is sorted All phases done Solved Nour Adel SUP-6 Refund shown as pending for ten days Confirm with the customer All phases done Solved Salma Farouk SUP-6 Refund shown as pending for ten days Correction made All phases done Solved Tariq Nasser SUP-6 Refund shown as pending for ten days Confirm the solution with the customer All phases done Solved Nile Grocers Outside the organization SUP-2 Invoice PDF shows the wrong tax rate for Egypt We are checking your payment Phase 2 of 3 Waiting on customer Maya Haddad SUP-2 Invoice PDF shows the wrong tax rate for Egypt With the payments team Phase 2 of 3 Waiting on customer Nour Adel SUP-2 Invoice PDF shows the wrong tax rate for Egypt Investigate the payment Phase 2 of 3 Waiting on customer Salma Farouk SUP-2 Invoice PDF shows the wrong tax rate for Egypt Investigate the payment Phase 2 of 3 Waiting on customer