Work CasesTicketssupport-ticketPayment problemCM-5
Invoice PDF shows the wrong tax rate for Egypt
SUP-2- Case type
- Ticket
- Model
- CM-5 Payment problem
- Stage
- Waiting on customer
- Phase
- Investigate the payment · Maya Haddad
- Priority
- High
- Assignee
- Karim Mansour
- Interventions
- 1 open of 1
The invoice lists 10% instead of 14% value added tax for Egyptian addresses.
Record the problem
InitiatorDoneLina Saleh, Oct 8, 2026, 2:39 PMInvestigate the payment
EditorCurrent phaseWaits for Maya HaddadInterventions needed in this phase
Completion pending from Team lead
- The information *
- Where it comes from
Confirm the solution with the customer
ReleaserNot yet