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| ID | Model | Intervention type | Operational role | Work case models | Interventions |
|---|---|---|---|---|---|
| IM-2 | Daily supplier recommendation approval | Approval | Approver | CM-1 Daily Supplier Recommendations Release | 7 |
| IM-12 | Access approval | Approval | Approver | CM-9 Access request | 7 |
| IM-14 | Refund approval | Approval | Approver | CM-8 Refund request | 7 |
| IM-15 | Purchase approval | Approval | Approver | CM-10 Purchase request | 6 |
| IM-22 | Manual approval | Approval | Approver | CM-15 Timed task | 6 |
| IM-26 | Live timeout | Approval | Approver | CM-15 Timed task | 6 |
| IM-27 | Automatic approval | Approval | Approver | CM-15 Timed task | 6 |
| IM-28 | Automatic rejection | Approval | Approver | CM-15 Timed task | 6 |
63 interventions
| ID | Intervention | Type | Stage | Assigned to | Operational role | Assignment | Case | Phase | Formflow | Due | Asked |
|---|---|---|---|---|---|---|---|---|---|---|---|
| HETYWY69 | Void quotation · Tariq Nasser · Document controller review | Approval | Backlog | Document controllers | — | Group · Document controllersIn backlog · by Tariq Nasser | DOC-18 Void quotation · Tariq Nasser | — | — | ||
| UK4E9H9D | Submit quotation · Tariq Nasser · Document controller review | Approval | Backlog | Document controllers | — | Group · Document controllersIn backlog · by Tariq Nasser | DOC-17 Submit quotation · Tariq Nasser | — | — | ||
| EYZJAP4H | Void quotation · Salma Farouk · Document controller review | Approval | Backlog | Document controllers | — | Group · Document controllersIn backlog · by Salma Farouk | DOC-15 Void quotation · Salma Farouk | — | — | ||
| ZWBYUMDG | Submit quotation · Salma Farouk · Document controller review | Approval | Backlog | Document controllers | — | Group · Document controllersIn backlog · by Salma Farouk | DOC-14 Submit quotation · Salma Farouk | — | — | ||
| RA3BQ2HF | Void quotation · Nour Adel · Document controller review | Approval | Backlog | Document controllers | — | Group · Document controllersIn backlog · by Nour Adel | DOC-12 Void quotation · Nour Adel | — | — | ||
| 59364L8L | Submit quotation · Nour Adel · Document controller review | Approval | Backlog | Document controllers | — | Group · Document controllersIn backlog · by Nour Adel | DOC-11 Submit quotation · Nour Adel | — | — | ||
| XEV4RM3T | Void quotation · Maya Haddad · Document controller review | Approval | Backlog | Document controllers | — | Group · Document controllersIn backlog · by Maya Haddad | DOC-9 Void quotation · Maya Haddad | — | — | ||
| U4BWUVC3 | Submit quotation · Maya Haddad · Document controller review | Approval | Backlog | Document controllers | — | Group · Document controllersIn backlog · by Maya Haddad | DOC-8 Submit quotation · Maya Haddad | — | — | ||
| ZGBJ8MZD | Void quotation · Lina Saleh · Document controller review | Approval | Backlog | Document controllers | — | Group · Document controllersIn backlog · by Lina Saleh | DOC-6 Void quotation · Lina Saleh | — | — | ||
| ZHKVLMHH | Submit quotation · Lina Saleh · Document controller review | Approval | Backlog | Document controllers | — | Group · Document controllersIn backlog · by Lina Saleh | DOC-5 Submit quotation · Lina Saleh | — | — | ||
| ZBY95QWQ | Void quotation · Karim Mansour · Document controller review | Approval | Backlog | Document controllers | — | Group · Document controllersIn backlog · by Karim Mansour | DOC-3 Void quotation · Karim Mansour | — | — | ||
| 2ZY4Z9H2 | Submit quotation · Karim Mansour · Document controller review | Approval | Backlog | Document controllers | — | Group · Document controllersIn backlog · by Karim Mansour | DOC-2 Submit quotation · Karim Mansour | — | — | ||
| MDZVZAMD | Manual approval | Approval | Backlog | Maya Haddad | Approver | User · Maya HaddadManually assigned · by Maya Haddad | TIME-7 Try the controls · Maya Haddad | 1 · Timed review | — | ||
| 92SYUDPP | Live timeout | Approval | Completed | Maya Haddad | Approver | User · Maya HaddadManually assigned · by Maya Haddad | TIME-7 Try the controls · Maya Haddad | 1 · Timed review | — | ||
| G5NZL585 | Manual approval | Approval | Backlog | Nour Adel | Approver | User · Nour AdelManually assigned · by Nour Adel | TIME-10 Try the controls · Nour Adel | 1 · Timed review | — | ||
| 4UHR8UDD | Live timeout | Approval | Completed | Salma Farouk | Approver | User · Karim MansourDelegated · by Karim MansourDelegated | TIME-1 Try the controls · Karim Mansour | 1 · Timed review | — | ||
| R9G4AN44 | Live timeout | Approval | Completed | Nour Adel | Approver | User · Nour AdelManually assigned · by Nour Adel | TIME-10 Try the controls · Nour Adel | 1 · Timed review | — | ||
| FV43XC9G | Manual approval | Approval | Backlog | Salma Farouk | Approver | User · Salma FaroukManually assigned · by Salma Farouk | TIME-13 Try the controls · Salma Farouk | 1 · Timed review | — | ||
| LXX4J6DV | Live timeout | Approval | Completed | Salma Farouk | Approver | User · Salma FaroukManually assigned · by Salma Farouk | TIME-13 Try the controls · Salma Farouk | 1 · Timed review | — | ||
| SWE54U88 | Manual approval | Approval | Backlog | Tariq Nasser | Approver | User · Tariq NasserManually assigned · by Tariq Nasser | TIME-16 Try the controls · Tariq Nasser | 1 · Timed review | — | ||
| HWM24A38 | Live timeout | Approval | Completed | Tariq Nasser | Approver | User · Tariq NasserManually assigned · by Tariq Nasser | TIME-16 Try the controls · Tariq Nasser | 1 · Timed review | — | ||
| 9YK9VXXE | Manual approval | Approval | Backlog | Salma Farouk | Approver | User · Karim MansourDelegated · by Karim MansourDelegated | TIME-1 Try the controls · Karim Mansour | 1 · Timed review | — | ||
| 2MEZPSJ9 | Manual approval | Approval | Backlog | Lina Saleh | Approver | User · Lina SalehManually assigned · by Lina Saleh | TIME-4 Try the controls · Lina Saleh | 1 · Timed review | — | ||
| FXHU3CVQ | Live timeout | Approval | Completed | Lina Saleh | Approver | User · Lina SalehManually assigned · by Lina Saleh | TIME-4 Try the controls · Lina Saleh | 1 · Timed review | — | ||
| MM2BX3JF | Purchase approval / Urgent cold-chain exception | Approval | Backlog | Salma Farouk | Approver | User · Karim MansourEscalated · by Maya HaddadDelegatedEscalated, level 2 | REQ-38 Demo: Purchase request / Urgent cold-chain exception | 3 · Place the order | FF-5 Approval decisionEditing | ||
| WN8H5AZB | Purchase approval / Cancelled supplier replacement | Approval | Withdrawn | Salma Farouk | Approver | User · Salma FaroukManually assigned · by Lina Saleh | REQ-37 Demo: Purchase request / Cancelled supplier replacement | 3 · Place the order | FF-5 Approval decisionArchived | — | |
| ELPTKQ5F | Purchase approval / Completed October replenishment | Approval | Completed | Salma Farouk | Approver | User · Salma FaroukManually assigned · by Karim Mansour | REQ-36 Demo: Purchase request / Completed October replenishment | — | FF-5 Approval decisionSubmitted | — | |
| HFVBD2YR | Purchase approval / Cairo seasonal promotion | Approval | Backlog | Team lead | Approver | Role · Team leadEscalated · rule “Team lead after two hours unanswered”Escalated, level 2 | REQ-35 Demo: Purchase request / Cairo seasonal promotion | 1 · Submit the request | FF-5 Approval decisionEditing | ||
| 8BYPCSCT | Purchase approval / Warehouse stock reconciliation | Approval | In progress | Salma Farouk | Approver | User · Salma FaroukManually assigned · by Salma Farouk | REQ-34 Demo: Purchase request / Warehouse stock reconciliation | 2 · Approve the purchase | FF-5 Approval decisionEditing | ||
| CDQFRDAP | Purchase approval / Alexandria branch opening | Approval | Backlog | Salma Farouk | Approver | User · Salma FaroukEscalated · rule “Back down when low priority” | REQ-33 Demo: Purchase request / Alexandria branch opening | 1 · Submit the request | FF-5 Approval decisionEditing | ||
| FYH2FS7C | Access approval / Urgent cold-chain exception | Approval | Backlog | Salma Farouk | Approver | User · Karim MansourEscalated · by Lina SalehDelegatedEscalated, level 2 | REQ-32 Demo: Access request / Urgent cold-chain exception | 3 · Grant the access | FF-5 Approval decisionEditing | ||
| C2PLAXPA | Access approval / Cancelled supplier replacement | Approval | Withdrawn | Nour Adel | Approver | User · Nour AdelManually assigned · by Karim Mansour | REQ-31 Demo: Access request / Cancelled supplier replacement | 3 · Grant the access | FF-5 Approval decisionArchived | — | |
| 8BD9E26G | Access approval / Completed October replenishment | Approval | Completed | Nour Adel | Approver | User · Nour AdelManually assigned · by Tariq Nasser | REQ-30 Demo: Access request / Completed October replenishment | — | FF-5 Approval decisionSubmitted | — | |
| X7TQ6W2V | Access approval / Cairo seasonal promotion | Approval | Backlog | Team lead | Approver | Role · Team leadEscalated · rule “Team lead after two hours unanswered”Escalated, level 2 | REQ-29 Demo: Access request / Cairo seasonal promotion | 1 · Submit the request | FF-5 Approval decisionEditing | ||
| YQURCGK9 | Access approval / Warehouse stock reconciliation | Approval | In progress | Nour Adel | Approver | User · Nour AdelManually assigned · by Nour Adel | REQ-28 Demo: Access request / Warehouse stock reconciliation | 2 · Approve the access | FF-5 Approval decisionEditing | ||
| CFUAU9B5 | Access approval / Alexandria branch opening | Approval | Backlog | Nour Adel | Approver | User · Nour AdelEscalated · rule “Back down when low priority” | REQ-27 Demo: Access request / Alexandria branch opening | 1 · Submit the request | FF-5 Approval decisionEditing | ||
| SP7AFJVW | Refund approval / Urgent cold-chain exception | Approval | Backlog | Salma Farouk | Approver | User · Karim MansourEscalated · by Karim MansourDelegatedEscalated, level 2 | REQ-26 Demo: Refund request / Urgent cold-chain exception | 3 · Approve the refund | FF-5 Approval decisionEditing | ||
| JKW62X5E | Refund approval / Cancelled supplier replacement | Approval | Declined | Nour Adel | Approver | User · Nour AdelManually assigned · by Tariq Nasser | REQ-25 Demo: Refund request / Cancelled supplier replacement | 3 · Approve the refund | FF-5 Approval decisionArchived | — | |
| K36DYSDA | Refund approval / Completed October replenishment | Approval | Completed | Nour Adel | Approver | User · Nour AdelManually assigned · by Salma Farouk | REQ-24 Demo: Refund request / Completed October replenishment | — | FF-5 Approval decisionSubmitted | — | |
| BTUKR2BW | Refund approval / Cairo seasonal promotion | Approval | Backlog | Team lead | Approver | Role · Team leadEscalated · rule “Team lead after two hours unanswered”Escalated, level 2 | REQ-23 Demo: Refund request / Cairo seasonal promotion | 1 · Submit the request | FF-5 Approval decisionEditing | ||
| 87WNJ2WT | Refund approval / Warehouse stock reconciliation | Approval | In progress | Nour Adel | Approver | User · Nour AdelManually assigned · by Maya Haddad | REQ-22 Demo: Refund request / Warehouse stock reconciliation | 2 · Check it against the policy | FF-5 Approval decisionEditing | ||
| ZSAHK5PM | Refund approval / Alexandria branch opening | Approval | Backlog | Nour Adel | Approver | User · Nour AdelEscalated · rule “Back down when low priority” | REQ-21 Demo: Refund request / Alexandria branch opening | 1 · Submit the request | FF-5 Approval decisionEditing | ||
| NTVB8JQY | Daily supplier recommendation approval / Urgent cold-chain exception | Approval | Backlog | Salma Farouk | Approver | User · Karim MansourEscalated · by Tariq NasserDelegatedEscalated, level 2 | REQ-14 Demo: Daily Supplier Recommendations Release / Urgent cold-chain exception | 3 · Approve the recommendations | FF-5 Approval decisionEditing | ||
| UYZ7DBXB | Daily supplier recommendation approval / Cancelled supplier replacement | Approval | Declined | Maya Haddad | Approver | User · Maya HaddadManually assigned · by Salma Farouk | REQ-13 Demo: Daily Supplier Recommendations Release / Cancelled supplier replacement | 3 · Approve the recommendations | FF-5 Approval decisionArchived | — | |
| PYZPQULW | Daily supplier recommendation approval / Completed October replenishment | Approval | Completed | Maya Haddad | Approver | User · Maya HaddadManually assigned · by Nour Adel | REQ-12 Demo: Daily Supplier Recommendations Release / Completed October replenishment | — | FF-5 Approval decisionSubmitted | — | |
| RFHBW6SG | Daily supplier recommendation approval / Cairo seasonal promotion | Approval | Backlog | Team lead | Approver | Role · Team leadEscalated · rule “Team lead after two hours unanswered”Escalated, level 2 | REQ-11 Demo: Daily Supplier Recommendations Release / Cairo seasonal promotion | 1 · Generate the recommendations | FF-5 Approval decisionEditing | ||
| UWDVXD2J | Daily supplier recommendation approval / Warehouse stock reconciliation | Approval | In progress | Maya Haddad | Approver | User · Maya HaddadManually assigned · by Lina Saleh | REQ-10 Demo: Daily Supplier Recommendations Release / Warehouse stock reconciliation | 2 · Adjust quantities and suppliers | FF-5 Approval decisionEditing | ||
| CPPAPGUW | Daily supplier recommendation approval / Alexandria branch opening | Approval | Backlog | Maya Haddad | Approver | User · Maya HaddadEscalated · rule “Back down when low priority” | REQ-9 Demo: Daily Supplier Recommendations Release / Alexandria branch opening | 1 · Generate the recommendations | FF-5 Approval decisionEditing | ||
| ZDPGNEHZ | Daily supplier recommendation approval | Approval | Backlog | Team lead | Approver | Role · Team leadEscalated · rule “Team lead after two hours unanswered”Escalated, level 2 | REQ-7 Daily Supplier Recommendations Release | 1 · Generate the recommendations | FF-5 Approval decisionEditing | ||
| E48ZVE62 | Automatic approval | Approval | Completed | Salma Farouk | Approver | User · Salma FaroukManually assigned · by Salma Farouk | TIME-14 Automatic approval · Salma Farouk | — | — | ||
| 6QMW4PJG | Automatic rejection | Approval | Completed | Salma Farouk | Approver | User · Salma FaroukManually assigned · by Salma Farouk | TIME-15 Automatic rejection · Salma Farouk | — | — | ||
| GYRPJEZL | Automatic rejection | Approval | Completed | Tariq Nasser | Approver | User · Tariq NasserManually assigned · by Tariq Nasser | TIME-18 Automatic rejection · Tariq Nasser | — | — | ||
| WDZ8PVVZ | Automatic approval | Approval | Completed | Tariq Nasser | Approver | User · Tariq NasserManually assigned · by Tariq Nasser | TIME-17 Automatic approval · Tariq Nasser | — | — | ||
| WSCJHK6E | Automatic approval | Approval | Completed | Salma Farouk | Approver | User · Karim MansourDelegated · by Karim MansourDelegated | TIME-2 Automatic approval · Karim Mansour | — | — | ||
| TUZ9CTSJ | Automatic rejection | Approval | Completed | Salma Farouk | Approver | User · Karim MansourDelegated · by Karim MansourDelegated | TIME-3 Automatic rejection · Karim Mansour | — | — | ||
| R8F75ZLM | Automatic approval | Approval | Completed | Lina Saleh | Approver | User · Lina SalehManually assigned · by Lina Saleh | TIME-5 Automatic approval · Lina Saleh | — | — | ||
| AEF8K5JH | Automatic rejection | Approval | Completed | Lina Saleh | Approver | User · Lina SalehManually assigned · by Lina Saleh | TIME-6 Automatic rejection · Lina Saleh | — | — | ||
| ZEY39MSM | Automatic approval | Approval | Completed | Maya Haddad | Approver | User · Maya HaddadManually assigned · by Maya Haddad | TIME-8 Automatic approval · Maya Haddad | — | — | ||
| JKDM5S34 | Automatic rejection | Approval | Completed | Maya Haddad | Approver | User · Maya HaddadManually assigned · by Maya Haddad | TIME-9 Automatic rejection · Maya Haddad | — | — | ||
| SAUXCGNU | Automatic approval | Approval | Completed | Nour Adel | Approver | User · Nour AdelManually assigned · by Nour Adel | TIME-11 Automatic approval · Nour Adel | — | — | ||
| AHMCB5WT | Automatic rejection | Approval | Completed | Nour Adel | Approver | User · Nour AdelManually assigned · by Nour Adel | TIME-12 Automatic rejection · Nour Adel | — | — | ||
| 3L6689MX | Analytics access approval | Approval | Backlog | Team lead | Approver | Role · Team leadEscalated · rule “Team lead after two hours unanswered”Escalated, level 2 | REQ-2 Access to the production analytics dashboard | 2 · Approve the access | FF-5 Approval decisionEditing | ||
| B6NAA65K | Approve or reject the refund amount before the decision. | Approval | Backlog | Team lead | — | Role · Team leadEscalated · rule “Team lead after two hours unanswered”Escalated, level 2 | REQ-1 Refund for a damaged shipment of 40 chairs | 2 · Check it against the policy | FF-5 Approval decisionEditing |