Work EngineRoots Solutions
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Behaves as
Action
Models
3
Interventions
17 open of 25

A piece of work given to a person, a role or a group to carry out.

assignment

Assignment

Assignment
Description
A piece of work given to a person, a role or a group to carry out.
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25 interventions

IDInterventionTypeStageAssigned toOperational roleAssignmentCasePhaseFormflowDueAsked
2FHMB9T4Paused workAssignmentBacklogTariq NasserReviewerUser · Tariq NasserManually assigned · by Tariq NasserTIME-16 Try the controls · Tariq Nasser1 · Timed review—
USX3R2Z6Paused workAssignmentBacklogSalma FaroukReviewerUser · Salma FaroukManually assigned · by Salma FaroukTIME-13 Try the controls · Salma Farouk1 · Timed review—
DGMRVP32Paused workAssignmentBacklogNour AdelReviewerUser · Nour AdelManually assigned · by Nour AdelTIME-10 Try the controls · Nour Adel1 · Timed review—
QSEF7Z8RPaused workAssignmentBacklogMaya HaddadReviewerUser · Maya HaddadManually assigned · by Maya HaddadTIME-7 Try the controls · Maya Haddad1 · Timed review—
JD7K39JXPaused workAssignmentBacklogLina SalehReviewerUser · Lina SalehManually assigned · by Lina SalehTIME-4 Try the controls · Lina Saleh1 · Timed review—
2VYZSU2HPaused workAssignmentBacklogSalma FaroukReviewerUser · Karim MansourDelegated · by Karim MansourDelegatedTIME-1 Try the controls · Karim Mansour1 · Timed review—
43P4V5T8Approve or reject the refund amount before the decision.AssignmentBacklogTeam lead—Role · Team leadEscalated · rule “Team lead after two hours unanswered”Escalated, level 2REQ-41 Demo: Customer order delivery / Cairo seasonal promotion1 · Place the order——
YFU6DSFBApprove or reject the refund amount before the decision.AssignmentBacklogTeam lead—Role · Team leadEscalated · rule “Team lead after two hours unanswered”Escalated, level 2REQ-35 Demo: Purchase request / Cairo seasonal promotion1 · Submit the request——
WG3BZPKCApprove or reject the refund amount before the decision.AssignmentBacklogTeam lead—Role · Team leadEscalated · rule “Team lead after two hours unanswered”Escalated, level 2REQ-29 Demo: Access request / Cairo seasonal promotion1 · Submit the request——
4SABMWSKApprove or reject the refund amount before the decision.AssignmentBacklogTeam lead—Role · Team leadEscalated · rule “Team lead after two hours unanswered”Escalated, level 2REQ-23 Demo: Refund request / Cairo seasonal promotion1 · Submit the request——
LPHU65LEDefect reproduction / Urgent cold-chain exceptionAssignmentBacklogTeam leadEditorRole · Team leadEscalated · rule “Team lead when urgent”Escalated, level 3SUP-26 Demo: Application defect / Urgent cold-chain exception3 · Check the fix—
PDS3JX8DDefect reproduction / Cancelled supplier replacementAssignmentWithdrawnSalma FaroukEditorUser · Karim MansourDelegated · by Nour AdelDelegatedSUP-25 Demo: Application defect / Cancelled supplier replacement3 · Check the fix——
7UQXAPEDDefect reproduction / Completed October replenishmentAssignmentCompletedSalma FaroukEditorUser · Karim MansourDelegated · by Maya HaddadDelegatedSUP-24 Demo: Application defect / Completed October replenishment———
RSVD5GJ2Defect reproduction / Cairo seasonal promotionAssignmentBacklogSupport tier 2EditorGroup · Support tier 2Escalated · rule “Tier 2 after an hour unanswered”Escalated, level 2SUP-23 Demo: Application defect / Cairo seasonal promotion3 · Check the fix—
7UNVP43GDefect reproduction / Warehouse stock reconciliationAssignmentIn progressSalma FaroukEditorUser · Karim MansourDelegated · by Karim MansourDelegatedSUP-22 Demo: Application defect / Warehouse stock reconciliation2 · Fix it or hand it over—
JUVVSPAGDefect reproduction / Alexandria branch openingAssignmentBacklogSalma FaroukEditorUser · Karim MansourEscalated · rule “Back to tier 1 when no longer high”DelegatedSUP-21 Demo: Application defect / Alexandria branch opening1 · Record the defect—
C45LL8QZApprove or reject the refund amount before the decision.AssignmentBacklogTeam lead—Role · Team leadEscalated · rule “Team lead after two hours unanswered”Escalated, level 2REQ-17 Demo: PO Release / Cairo seasonal promotion1 · Prepare the purchase orders——
HEMPERUGApprove or reject the refund amount before the decision.AssignmentBacklogTeam lead—Role · Team leadEscalated · rule “Team lead after two hours unanswered”Escalated, level 2REQ-11 Demo: Daily Supplier Recommendations Release / Cairo seasonal promotion1 · Generate the recommendations——
FDRFVQSJExpired taskAssignmentWithdrawnSalma FaroukReviewerUser · Karim MansourDelegated · by Karim MansourDelegatedTIME-1 Try the controls · Karim Mansour1 · Timed review—
MRHQUNW2Expired taskAssignmentWithdrawnLina SalehReviewerUser · Lina SalehManually assigned · by Lina SalehTIME-4 Try the controls · Lina Saleh1 · Timed review—
GCM7LPCMExpired taskAssignmentWithdrawnMaya HaddadReviewerUser · Maya HaddadManually assigned · by Maya HaddadTIME-7 Try the controls · Maya Haddad1 · Timed review—
RQ7WV4X3Expired taskAssignmentWithdrawnNour AdelReviewerUser · Nour AdelManually assigned · by Nour AdelTIME-10 Try the controls · Nour Adel1 · Timed review—
TGA5R8JMExpired taskAssignmentWithdrawnSalma FaroukReviewerUser · Salma FaroukManually assigned · by Salma FaroukTIME-13 Try the controls · Salma Farouk1 · Timed review—
PZM4P66MExpired taskAssignmentWithdrawnTariq NasserReviewerUser · Tariq NasserManually assigned · by Tariq NasserTIME-16 Try the controls · Tariq Nasser1 · Timed review—
GV3ULE6WAndroid crash reproductionAssignmentBacklogSupport tier 2EditorGroup · Support tier 2Escalated · rule “Tier 2 after an hour unanswered”Escalated, level 2SUP-4 Mobile application crashes when opening order history1 · Record the defect—