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Storage Buckets

Case Working Files

case-scratch
Temporary storage
Bucket models
5
Buckets
0
Files
0
Size
0 B

Temporary storage per case: drafts, intermediate files and uploads in progress while the case is worked. Deleted after the case closes and its grace period elapses; keep a file by promoting it into the case bucket.

Bucket modelDisplay naming conventionStateBucketsFilesSize
Ticket Bucket ModelCW-SUP{file name}.{extension}Empty000 B
Request Bucket ModelCW-REQ{file name}.{extension}Empty000 B
Task Bucket ModelCW-TSK{file name}.{extension}Empty000 B
Timed tasks Bucket ModelCW-TIME{file name}.{extension}Empty000 B
Document control Bucket ModelCW-DOC{file name}.{extension}Empty000 B