Business Analysis
Stakeholders
- Stakeholders
- 27
- Manage closely
- 20
- Keep satisfied
- 1
- Keep informed
- 6
- Monitor
- 0
Every stakeholder of every process, and how to engage each.
Influence ↑Interest →
Keep satisfied
- Karim MansourBP-5
Manage closely
- Maya HaddadBP-1
- Karim MansourBP-1
- Tariq NasserBP-1
- Information SecurityBP-1
- Tariq NasserBP-2
- Karim MansourBP-2
- Delta GrocersBP-2
- Dispatch deskBP-2
- Karim MansourBP-3
- Tariq NasserBP-3
- Maya HaddadBP-3
- Karim MansourBP-4
- Tariq NasserBP-4
- Maya HaddadBP-4
- Maya HaddadBP-5
- Nour AdelBP-5
- Delta GrocersBP-5
- Maya HaddadBP-6
- Tariq NasserBP-6
- Quality assuranceBP-6
Monitor
Keep informed
- Salma FaroukBP-1
- Salma FaroukBP-3
- Refund requestersBP-3
- Branch buyersBP-4
- Alfa SteelBP-4
- Salma FaroukBP-5
| Name | Role | Process | Influence | Interest | Attitude | Engagement |
|---|---|---|---|---|---|---|
| Maya Haddad | Process owner | BP-1 Access management | High | High | Champion | Manage closely |
| Karim Mansour | Sponsor | BP-1 Access management | High | Medium | Supporter | Manage closely |
| Tariq Nasser | Approver | BP-1 Access management | Medium | Medium | Supporter | Manage closely |
| Salma Farouk | End user | BP-1 Access management | Low | High | Neutral | Keep informed |
| Information SecurityNorthstar IT | Regulator | BP-1 Access management | High | High | Champion | Manage closely |
| Tariq Nasser | Process owner | BP-2 Order to delivery | High | High | Champion | Manage closely |
| Karim Mansour | Sponsor | BP-2 Order to delivery | High | Medium | Supporter | Manage closely |
| Delta GrocersCustomer | Customer | BP-2 Order to delivery | Medium | High | Supporter | Manage closely |
| Dispatch deskCoast Freight | Operations | BP-2 Order to delivery | Medium | High | Sceptic | Manage closely |
| Karim Mansour | Process owner | BP-3 Refund management | High | High | Champion | Manage closely |
| Tariq Nasser | Approver | BP-3 Refund management | Medium | High | Supporter | Manage closely |
| Maya Haddad | Sponsor | BP-3 Refund management | High | Medium | Supporter | Manage closely |
| Salma Farouk | End user | BP-3 Refund management | Low | High | Supporter | Keep informed |
| Refund requestersCustomers | Customer | BP-3 Refund management | Low | High | Neutral | Keep informed |
| Karim Mansour | Process owner | BP-4 Procure to pay | High | High | Champion | Manage closely |
| Tariq Nasser | Approver | BP-4 Procure to pay | Medium | High | Supporter | Manage closely |
| Maya Haddad | Sponsor | BP-4 Procure to pay | High | Medium | Supporter | Manage closely |
| Branch buyersBranches | End user | BP-4 Procure to pay | Low | High | Neutral | Keep informed |
| Alfa SteelSupplier | Supplier | BP-4 Procure to pay | Low | Medium | Neutral | Keep informed |
| Maya Haddad | Process owner | BP-5 Customer support | High | High | Champion | Manage closely |
| Karim Mansour | Sponsor | BP-5 Customer support | High | Low | Supporter | Keep satisfied |
| Salma Farouk | End user | BP-5 Customer support | Low | High | Supporter | Keep informed |
| Nour Adel | Subject matter expert | BP-5 Customer support | Medium | Medium | Neutral | Manage closely |
| Delta GrocersCustomer | Customer | BP-5 Customer support | Medium | High | Sceptic | Manage closely |
| Maya Haddad | Process owner | BP-6 Engineering change | High | High | Supporter | Manage closely |
| Tariq Nasser | Sponsor | BP-6 Engineering change | High | Medium | Neutral | Manage closely |
| Quality assuranceNorthstar Quality | Regulator | BP-6 Engineering change | High | High | Sceptic | Manage closely |