Rules & Calculation Formulas · Abstract rulesOperational Master Data RepositoriesRules & Calculation Formulas
Refund approval routing
AR-5- Approved
- Version
- v1
- Computed by
- FN-11 · Threshold band
- Implemented rules
- 1
Who approves a refund: up to the automatic approval limit it is approved automatically, below the supervision limit by Finance, and from the supervision limit on by the risk committee.
Formula
Approval route = IF(Refund requested ≤ Automatic approval limit, Route up to the automatic limit, IF(Refund requested < Supervision limit, Route between the limits, Route from the supervision limit))
Example: 3,200 between 500 and 5,000 → Finance approval
- Output
- Approval route
- Rounding
- None
- Policy
- Refund policy RF-02, approval matrix
- Owner
- Lina Saleh
- Approved by
- Karim Mansour · 15 Oct 2026, 15:49
| Parameter | Kind |
|---|---|
| Refund requested value | number |
| Automatic approval limit lower | number |
| Supervision limit upper | number |
| Route up to the automatic limit low | text |
| Route between the limits middle | text |
| Route from the supervision limit high | text |
Implemented rules
Where each rule is used, and with what: every parameter mapped to its source (which price, in which table and record) and the workflow, step or service that uses it.
Used in: Workflow WF-3 · Node “Choose approval route”
Refund requested V-5 Refund amount requested {work case}!amountAutomatic approval limit V-6 Refund auto-approval limit MD-24!REFUND-AUTO-APPROVE@2026.valueMD-24Supervision limit V-7 Refund supervision limit MD-24!REFUND-SUPERVISION-LIMIT@2026.valueMD-24Route up to the automatic limit "Approve automatically" — Route between the limits "Finance approval" — Route from the supervision limit "Risk committee supervision" —