- Draft
- 1
- In review
- 1
- Approved
- 1
How the business runs, end to end: each process flow describes who does what, the decisions on the way, the data each step reads and writes, and the workflows, services and rules that carry it out.
Draft 1
PF-3 · v1Customer order delivery
BP-2 · Order to delivery
6 Steps · 4 Lanes · 4 Uses
Maya Haddad15 Oct 2026In review 1
PF-2 · v1Card replacement and fee charging
BP-5 · Customer support
8 Steps · 4 Lanes · 15 Uses
Nour Adel15 Oct 2026Approved 1
PF-1 · v1Refund request to payout
BP-3 · Refund management
10 Steps · 5 Lanes · 25 Uses
Lina Saleh15 Oct 2026Retired 0
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