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Rules & Calculation Formulas · Abstract rulesOperational Master Data RepositoriesRules & Calculation Formulas

Average refund requested

AR-6
Approved
Version
v1
Implemented rules
1

The typical refund: the mean amount of the latest refund requests.

Formula

Average refund requested = SUM(Refund amounts) ÷ COUNT(Refund amounts)

Example: (3,200 + 29 + 750) ÷ 3 = 1,326.33

Output
Average refund requested (EGP)
Rounding
FN-13 · 2 decimals
Policy
Refund monitoring KPI K-RF-3
Owner
Lina Saleh
Approved by
Karim Mansour · 15 Oct 2026, 15:49
ParameterKind
Refund amounts valuesnumbers …

Implemented rules

Where each rule is used, and with what: every parameter mapped to its source (which price, in which table and record) and the workflow, step or service that uses it.